Shipping with Australia

 Exchanges (if applicable)
We understand that buying online can be difficult to gauge exact sizes, especially shoe wear. We are willing to exchange items that are the wrong size. If you make a purchase with us and you are not happy with your choice, we will happily provide you with a store credit once the item/s have been returned to us. Otherwise we only refund or replace items if they are defective or damaged. If you need to exchange your purchase for a different size, send us an email at info@ethnicspirit.com.au and send your item to: 7 Birdwood Pde Hazelbrook New South Wales AU 2779.

Shipping
To return your product, you should mail your product to: 7 Birdwood Pde Hazelbrook New South Wales AU 2779

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.